In many fields, outliers are seen as a nuisance. We run tests to justify ignoring them; we explain them away; we resent their intrusion on our neat results. Design thinking, however, asks us to do the opposite—to forgo the blinkers that constrain us to staring at the centre of the bell curve, and to take a good hard look at the outliers. Continue reading “The Outlier in All of Us”
What happens to all the interviews and data that the Innovation Hub collects? Over the past three years, over 450 students and staff have shared their experiences with our teams. We are honoured that so many were willing to entrust us with their stories and experiences, which helped us identify their needs, suggest and prototype services and supports, and contribute to substantive changes at U of T through over a dozen collaborative projects. The interviews and feedback we receive are the basis from which we advocate for change in all our collaborations, including the New College Dining Hall redesign, the Family Care Office projects, and the classroom redesign under the Transforming the Instructional Landscape Project. Continue reading “Project Primer: Data Analysis”
Social and Cultural Community at First Nations House
Written by Charis Lam – Design Research Events Lead
In search of factors driving student engagement, First Nations House partnered with the Innovation Hub in summer 2018 to ask: what causes students and staff to engage and connect with First Nations House? Among the factors identified—including assistance with scholarships and housing, personal relationships to staff members. and access to the resource centre—cultural and social programming emerged as a need strongly felt by students. Thus, First Nations House and the Innovation Hub renewed their partnership to investigate what sorts of social and cultural programming students want. Continue reading “Spotlight: What Do We Mean When We Talk About Community?”
I was inspired this morning by Linda Hill, a Management professor and Co-Author of Collective Genius. As I think about how we move forward in the Innovation Hub, I found myself nodding through her entire TED talk about how to manage for collective creativity. Building the right team and fostering a safe and open community is how we will move ahead. Take a look at the video and feel free to share your thoughts!
Do you want to be part of our creative & innovative team? Learn more and join our team!
The University of Toronto is home to some of Canada’s most famous research, discoveries and inventions. It’s important to remember, however, that these successes were often preceded by many failures. The Innovation Hub seeks to create a culture where failure is allowed, and even encouraged in the creative process. Our failures spark curiosity and allow us to learn. Failure propels us towards innovation!
There are so many great reasons to fail! Just take the advice of businessman, engineer & inventor Elon Musk:
IDEO is a global design firm that takes a human-centered approach to designing products and services. They even designed the first computer mouse for Apple in 1980! While this video is dated, it’s a great way to see the IDEO design process in action. Enjoy watching IDEO designers build the shopping cart of the future. What can we learn that will help us design the U of T student experience of the future?