Towards a Culture of Caring: The Final Report of the Presidential and Provostial Task Force on Student Mental Health

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Photograph by Elizabeth Khvatova for the Innovation Hub
Charis Lam, Writer

After our work last semester with the Presidential and Provostial Task Force on Student Mental Health, we are thrilled to see their recently released Final Report and the accompanying Administrative Response. As readers may remember, our Mental Health team led eleven feedback sessions for the Task Force. Our six initial events invited students to discuss their mental health experiences and informed the draft themes. A further five events collected feedback on those themes. Continue reading “Towards a Culture of Caring: The Final Report of the Presidential and Provostial Task Force on Student Mental Health”

The Evolution of the Design Thinking Experience Program: Winter 2020

An Innovation Hub banner alongside an art installation consisting of coloured sticky notes arranged into the shape of a lightbulb with arrows emerging from it.

Charis Lam, Writer

On Thursday, January 9, the Innovation Hub launched the third edition of our Design Thinking Experience Program (DTEP). As in our February and September 2019 programs, we are working with participants to understand and solve challenges at UofT using human-centred design thinking and empathy-based approaches. This time, in addition, we’re thrilled to welcome staff members back to our design teams. Continue reading “The Evolution of the Design Thinking Experience Program: Winter 2020”

Lessons in Listening

Innovation Hub members practising their interviewing skills

By Anusha Arif, Writer

To design for students, we need to understand the student experience. Thus, the Innovation Hub prioritizes learning to listen—interviewing empathically and attuning ourselves to the world revealed through participants’ words. Though ‘listening’ is a basic skill, listening deeply is another art, and learning is an important part of the process. Some Innovation Hub members come with experience from anthropological, sociological, or other human-centred research, but many others are new to empathic interviewing. How does this learning process go for them? What do they find challenging and interesting? Continue reading “Lessons in Listening”