Written by Georgia Maxwell & Marcus Lomboy (Senior Research Assistants), Sanskriti Maheshwari (Design Research Assistant), Amal Yusuf (Design Research Assistant), and Carla Montgomery-Alexander (Content Writer)
In Summer 2021, The Innovation Hub was approached by Health and Wellness to help with their services redesign project, an initiative seeking to improve the delivery of mental health services on campus. Central to this service improvement work was having students directly contribute to the design of mental health service delivery, for Health and Wellness wanted to implement a model that ensures the best experience possible for any student who needs it.