The Innovation Hub is Hiring for the Summer 2020 Work Study Term!

We are hiring!


Julia Smeed – Manager, Innovation Projects

As we work and learn in these uncertain times of COVID-19, the Innovation Hub has been thinking deeply about our projects this summer, and how they can truly benefit the UofT community and beyond. We want to offer our potential team members the opportunity to both contribute to the university and learn new skills during these times. We’re looking for dedicated students who are interested in improving campus life by focusing on student needs, who want to work with design thinking inspired methods, and also have the ability to work remotely and engage in virtual project work in collaborative environments. We hope to put together a diverse team that enjoys the challenges of our work!

Please note that job postings go live April 30th, 2020.

The deadline for applying to positions is Monday, May 4th, 2020 at 11:59pm.  

Read below for job descriptions, and go to the Career & Co-Curricular Learning Network and search for the work study job board to find the positions and apply.

The Many Dimensions of Space

Bird's-eye view of a large open space with students sitting at communal desks and others walking through

By Cynthia Zheng, Writer

What does space mean to you? According to Dictionary.com, it’s a noun: the “expanse [where] material objects are located and […] events occur.” But it’s more than that sterile definition—it’s what constantly surrounds us, what we inhabit, and thus part of our mental and physical experience.

The Innovation Hub has conducted many projects examining the experience of space. Examples include Transforming the Instructional Landscape, Chill Spots, and the New College Dining Hall and Clara Benson Pool Gallery redesigns. Through this work, we’ve seen how the physical environment impacts us.

Welcoming Our Anthropology Interns

Tammy Cheng, Writer, contributed to this post.

We learn by experience, as Innovation Hub members know. Since the Hub launched 3.5 years ago, many students have practised their design thinking, empathetic interviewing, data analysis, and professional skills through our projects. Recently, we’ve formalized this learning experience by partnering with academic courses. We provide practical projects for students to work on, and UofT’s excellent faculty and course instructors provide their subject expertise. Together, we provide a richer learning environment for students.

Designing Better Empathy

Two hands reaching towards each other
Photograph by Toa Heftiba on Unsplash

By Max Yaghchi, Writer

Can empathy be learned?

This question is central to the Innovation Hub’s methods. We use design thinking to take “a human-centred approach to solving problems,” and since the rise of empathic design in the late 1990s, designing for humans first has meant empathy.1

Towards a Culture of Caring: The Final Report of the Presidential and Provostial Task Force on Student Mental Health

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Photograph by Elizabeth Khvatova for the Innovation Hub
Charis Lam, Writer

After our work last semester with the Presidential and Provostial Task Force on Student Mental Health, we are thrilled to see their recently released Final Report and the accompanying Administrative Response. As readers may remember, our Mental Health team led eleven feedback sessions for the Task Force. Our six initial events invited students to discuss their mental health experiences and informed the draft themes. A further five events collected feedback on those themes.

The Evolution of the Design Thinking Experience Program: Winter 2020

An Innovation Hub banner alongside an art installation consisting of coloured sticky notes arranged into the shape of a lightbulb with arrows emerging from it.

Charis Lam, Writer

On Thursday, January 9, the Innovation Hub launched the third edition of our Design Thinking Experience Program (DTEP). As in our February and September 2019 programs, we are working with participants to understand and solve challenges at UofT using human-centred design thinking and empathy-based approaches. This time, in addition, we’re thrilled to welcome staff members back to our design teams.

Lessons in Listening

Innovation Hub members practising their interviewing skills

By Anusha Arif, Writer

To design for students, we need to understand the student experience. Thus, the Innovation Hub prioritizes learning to listen—interviewing empathically and attuning ourselves to the world revealed through participants’ words. Though ‘listening’ is a basic skill, listening deeply is another art, and learning is an important part of the process. Some Innovation Hub members come with experience from anthropological, sociological, or other human-centred research, but many others are new to empathic interviewing. How does this learning process go for them? What do they find challenging and interesting?

Little Papers, Big Ideas

By Darren Clift, Writer

Journey mapping with the Transforming the Instructional Landscape team

Playing with sticky notes isn’t just for kindergarten classrooms. For universities and colleges who practise design thinking, these little pieces of paper serve as creative tools, and a wall covered in rainbow-coloured sticky notes can lead to big ideas. The Innovation Hub’s Transforming the Instructional Landscape (TIL) team experienced this earlier this semester, when we collaborated with our project partners at Academic + Campus Events (ACE) in a Journey Mapping session.