Team Reflection: Exploring Reception Experiences at Health & Wellness

A photo of Reception experience at health & wellness Team, featuring five members standing outdoors, smiling at the camera.

Over the past year, the Innovation Hub partnered with Health & Wellness (H&W) to gain a deeper understanding of reception experiences. In this blog, the design research team reflects on the work and their own healthcare experiences, while thinking about the important role of reception services. 

Written by the Design Research Team for the Reception Experiences at Health & Wellness project 

Embracing Reflexivity as a Tool for Empathy and Change 

Headshot of Amelia Di Meo

Everybody has biases, but how often do we take the time to reflect and identify them? In this blog, Amelia reflects on how reflexivity in the design thinking process can reveal hidden biases, foster empathy, and create change to uncover student needs and get to the root of complex problems.  

Written by Amelia Di Meo, Research Coordinator, Master of Health Science, Translational Research 

iHub Staff & U of T Pride — June 2025  

Headshot of Ruth

In this blog, Chayan and Ruth share their reflections on U of T Pride events. iHub staff participated in a #DisplayYourPride craft event and attended KPE & SDGO’s Progress Flag Raising to celebrate Pride and show support. 

Written by Chayan Anand, Project Assistant, Master of Engineering in Materials Science and Engineering and Ruth Rodrigues, Research Lead, Master of Education in Social Justice Education