Innovation Hub Annual Report 2023-24

The Innovation Hub is pleased to share its 2023-2024 Annual Report. In this post, Innovation Hub Manager Julia shares some highlights from the past year, what the Innovation Hub has been up to and how to get involved in the work.  

Written by Julia Allworth, Manager, Innovation Projects


Headshot of Julia

The Innovation Hub has seen an incredible amount of growth this year as we employed about 100 students to work on many projects to improve campus life at U of T. We are so grateful to our team of leaders, all students and recent graduates, who have worked tirelessly to improve operational efficiencies, create new processes and workflows, and support inclusive and equitable hiring.  

We are very grateful to be recognized this year with a U of T Excellence Through Innovation award for our work collaboratively designing university spaces, services and programs and fostering community and student engagement on campus.  

Our team has become larger and more diverse this year, and we remain committed to working in ways that are more inclusive and welcome everyone. The community at the Innovation Hub is so vibrant and our team works hard, but also has fun – we had so many great social events and opportunities for team members to connect and build community during their work.  

Our work would not be possible without the support of our incredible partners who provide meaningful work to our students, and our leaders in Student Life and the Vice-Provost Students who continue to encourage the university community to partner with the Innovation Hub to better understand students. We hope this year’s report offers a snapshot of some of the great work our student teams have done this year.  


Our Impact Since 2016

Since our inception in 2016, we’ve had the pleasure to connect with people in all areas of U of T to learn more about campus experiences through our design research projects. To date we have: 

Completed 58 design research projects  

Listened to 1700+ students’ stories & experiences

Listened to 120+ staff & faculty stories & experiences

Our Student Team 

Innovation Hub Team Collage

The students at the Innovation Hub are diverse and come from all programs and degree levels. Students are placed on project teams that provide real-world experiential learning to build skills in four areas: personal development, interpersonal relations, workplace skills and technical skills in design thinking.  

This year we had: 

104 Students Employed

94 Work Study Opportunities

10 Leadership Roles

19 Project Teams

Innovation Hub Projects 2023-24 

This year we saw demand for our design thinking research grow as our teams had the opportunity to work on a wide range of meaningful projects detailed below. 

What Matters to U of T Students?  

We looked at the student stories and data collected over the last three years to explore the question: what matters to U of T students now?  

Person surrounded by a various items

Experiences of Students Who Are Also Parents 

We worked with the Family Care Office to explore the needs of students who are also parents, as they navigate their multiple roles and responsibilities while studying.  

Puzzle Pieces with a book, luggage, house, people and landmark

International Students First 48 Hours in Canada 

We partnered with the Office of the Vice-Provost, International, to create a documentary about international students’ first 48 hours in Canada.  

Re-imagining Commuter Students Spaces 

We worked with Spaces & Experiences to explore the needs of commuter students to make design decisions for future spaces. 

Sport & Rec: Expanding Access 

We continued our work with Sport & Rec to reimagine programs, services, and spaces through co-creation and student feedback with a particular focus on beginner programming.  

Lightbulb, person, paper and paper, and a gear connected to each other with arrows

University of Toronto Quality Assurance Process (UTQAP)

We continued our partnership with the Faculty of Arts & Science to support units as they prepare for their self-studies as part of the University of Toronto Quality Assurance Process (UTQAP). 

Project icon for 'Trans and Nonbinary Student Experience'

Trans & Nonbinary Student Experience 

We continued our work with the Sexual & Gender Diversity Office to better understand the experiences of trans and non-binary students at U of T. 

Three people under two speech bubbles, heart inside the intersection of speech bubbles

Centre for Entrepreneurship – Quick Student Consultation 

We partnered with the Faculty of Arts & Science Centre for Entrepreneurship to explore students’ understanding of what entrepreneurship means to them. 

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International Foundation Program – Quick Student Consultation 

Working with the International Foundation Program (IFP) at New College, we investigated students’ perception on equity, diversity, inclusion, and social justice. 

Two people with speech bubble connected in a circle by two arrows

Faculty of Information – Quick Student Consultation 

In partnership with the Faculty of Information (iSchool) Office of the Registrar and Student Services, the Innovation Hub sought direct input about programs, initiatives, and services at the iSchool. 

Light bulb bursting with clouds, gears, stars, pencils, hearts and squares.

Get Involved in Our Work  

If you have a project that might benefit from a student design thinking team at the Innovation Hub, we’d love to talk to you! If you have any questions about the Innovation Hub or how to get involved, contact innovationhub@utoronto.ca for more information. 

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