Have you ever had a question about your transcript, financial aid & awards, or ACORN? 

We want to know about your experience seeking answers to these questions at UofT!

Have you ever needed to ask a question about your ACORN account? Or OSAP? Have you needed to order a transcript but want some clarification? Where do you go for help for these questions? And what help would you like to experience?  

Enrolment Services (Client Services) provides a one-stop for student inquires related to admissions, financial aid and awards, transcripts and student accounts, serving current and prospective students by providing a highly effective service culture and create a positive experience at the University. Given the frontline nature of this service, it is imperative to understand student needs to direct students with the best information and care possible within a complex university landscape. Enrolment Services (Client Services) seeks a better understanding of student needs of client services through consultation with students.