Transforming the Instructional Landscape: Transcription Case Study & The Guide to Becoming Trusted Partners
Over the summer, TIL continued to work on our remote learning pilot, where we examined what happens when instructors receive individual and personalized tech support while they teach remotely. From this work, we published our transcription case study, which outlines the benefits of supporting instructors to create transcripts for recorded lectures.
The TIL team also worked on new and emerging projects this summer as well. The team supported TIL’s website re-design project, and perhaps most excitingly, they supported the development and launch of Tech2U, a new pilot project developed in partnership between Learning Space Management (LSM) and the Innovation Hub.
Fall/Winter 2021-2022
How might personalized support with instructor support everyone in learning environments?
In 2020, TIL released a report on how design researchers can become trusted partners in the learning space re-design process through involving stakeholders. These findings informed the Process Guide and presented a toolkit for how design researchers can make any classroom redesign process as iterative and human-centered as possible.
The transition to remote learning during the 2020-21 year highlighted the importance of adapting to meet learner needs. During the TIL pilot, Instructors experienced significant challenges while making transcripts of their lectures, creating access and accuracy issues for students.
KEY FINDINGS
Providing support to instructors in the transcription process significantly enhances both the efficiency and accessibility of educational content, leading to a more inclusive and effective learning environment.
While transcripts are important to students for a number of reasons, they are extremely time-consuming to make. On average, it took the instructor three times the length of their lecture to create a transcript for what was said. To help improve the transcript experience for everyone, the technical “co-pilot” began helping with transcription creation which led to amazing results. As a result, the instructor could spend more time focusing on teaching, grading, and administration, while still providing their students with reliable transcriptions to support their learning. From our study, we learned that:
- 68 % of students watch lecture recordings after they’ve attended class to help support their learning and prepare for assessments
- For every two hour lecture they recorded, they spent an additional six hours making transcripts
- Once the instructor was being supported in their transcript creation, the time to create a transcript reduced by 50 percent, and fewer audio and technical issues were experienced during the process
68% of students watch lecture recordings after they’ve attended class to help support their learning and prepare for assessments
For every two hour lecture they recorded, they spent an additional six hours making transcripts
Once the instructor was being supported in their transcript creation, the time to create a transcript reduced by 50%, and fewer audio and technical issues were experienced during the process