Being a student is challenging under normal circumstances, but new struggles and feelings of isolation can be hard to manage under a global pandemic. No matter how unconventional your experience is this year, the University of Toronto has many resources which students can use to ensure their university experience goes more smoothly. To help you in your search, we have compiled a list of campus resources, including a brief description and their contact information, for graduate and undergraduate students. Please note that this is not a complete list. For further information, please browse the Faculty of Arts and Science Academic Resources and/or the full listing of resources from Health and Wellness.
- Location: Digital Resource
- Contact Information: 1-866-925-5454
- Services Offered: Good2Talk is a 24/7/365 confidential helpline for post-secondary students that provides professional counselling, as well as information and referrals for mental health, addictions, and well-being. You can access this helpline through the phone or by text.
- Location: Digital Resource
- Contact Information: To get started, download the mobile app from the Apple Store/Google Play or call 1-844-451-9700. For students outside of North America, call 001-416-380-6578.
- Services Offered: My SSP provides students with real-time and/or appointment-based confidential, 24-hour support for school, health, or general life concerns at no cost to you. You can call or chat with a counsellor directly from your phone whenever, wherever you are. Ongoing support is available over the phone in 146 languages. Immediate support is available over the phone in 35 languages and over chat in simplified Chinese, English, French, and Spanish.
- Location: Please note that all tutoring sessions and one-on-one appointments will occur online.
- Contact Information: UTSG students should contact their respective college or faculty to access their writing centre. Writing support for UTSC students can be found at CTL Writing Support, while UTM students can make an appointment through the Robert Gillespie Academic Skills Centre.
- Services Offered: You can make an appointment to meet with a writing specialist who can help you brainstorm for your next assignment or provide feedback on your current project. This is an excellent resource for those who are unsure of how to start an assignment or want help making it the best it can be.
- Location: SGS services continue to be available through virtual appointments, email, phone and video-conferencing during regular business hours.
- Contact Information: 416-978-6614, firstname.lastname@example.org
- Services Offered: SGS services include Admissions Support, Student Academic Services, Graduate Awards & Financial Aid, Program Completion, Health & Wellness, Accessibility Services, and resources for BIPOC graduate students.
- Location: Koffler Student Services Centre, 214 College Street, Main Floor, Room 103
- Contact Information: 416-978-0951, email@example.com
- Services offered: The Family Care Office provides confidential guidance, resources, referrals, educational programming and advocacy for the University of Toronto community and their families.
- Location: Digital Resource
- Contact Information: Access Navi by visiting: https://prod.virtualagent.utoronto.ca/
- Services Offered: Navi is an anonymous tool that provides you with information to help you navigate mental health resources and make decisions about seeking appropriate supports. This tool is for informational purposes only and does not provide medical advice, counselling nor does it make any diagnosis or identify personalized treatments. Please do not provide any personally identifying or health information about yourself or anybody else when using this tool. If you have concerns about your health, please speak with your healthcare provider. If this is an emergency, please contact U of T My SSP at 1-844-451-9700 (or 001-416-380-6578 if you are outside North America), Good2Talk at 1-866-925-5454, or 911.
St. George Campus
- Contact Information: To contact Student Life, please call or email the appropriate department listed on their website (also listed below).
- Services Offered: Student Life is the general hub for student services at the St. George campus. It’s divided into several divisions, including, Academic Success, Accessibility Services, First Nations House, and Career Exploration and Education.
- Location: Koffler Student Services Centre, 214 College St., First Floor
- Contact Information: (416) 978-7970, firstname.lastname@example.org
- Services Offered: The Academic Success team works with students from all disciplines at any stage of their undergraduate or graduate degrees to achieve their learning goals. They organize workshops and study hubs, provide access to a resource library, and can connect you with a Learning Strategist.
- Location: 455 Spadina Avenue, 4th Floor, Suite 400
- Contact Information: 416-978-8060, email@example.com
- Services Offered: Provides services and academic accommodations to students who have a documented learning, physical, sensory, mental health disability or medical condition. Services include financial support, access to assistive technology, note-taking services, tutoring and assistance in requesting an extension. If you think you require these services, please visit their registration webpage.
- Location: Koffler Student Services Centre, 214 College Street, Second Floor
- Contact Information: You may call 416-978-8030 to book an appointment. Please note that appointments are virtual (video or phone). In-person visits to Health & Wellness must be scheduled and pre-arranged.
- Services Offered: Health and Wellness offers the same services as a family physician, available to eligible University of Toronto students. Doctors at Health and Wellness are your first contact for receiving many other U of T affiliated mental health services, such as workshops and cognitive behavioral therapy. You can also get quick answers to your questions with their COVID Compass and COVID-19 FAQs.
- Location: New North Building, 3359 Mississauga Road, Room 3251
- Contact Information: 905-828-3858, firstname.lastname@example.org
- Services Offered: They offer a full range of workshops, seminars, and individual consultations to help students identify and develop the academic skills they need for success in their students.
- Location: Davis Building, 3359 Mississauga Road, Room 2037
- Contact Information: 905-569-4699, email@example.com
- Services Offered: Provides services and academic accommodations to students who have a documented learning, physical, sensory, mental health disability or medical condition. Some services include note-taking services, memory aid procedures and accommodations for tests and exams. The office remains available to students remotely.
- Location: Davis Building, 3359 Mississauga Road, Room 1123A
- Contact Information: 905-828-5255
- Services Offered: They offer a wide range of physical and mental health-related services to UTM students including, but not limited to, short-term and crisis support, counseling, birth control, pregnancy testing and referrals to other specialists.
- Location: Academic Resource Centre, 1265 Military Trail, Room AC213
- Contact Information: 416-287-7561, firstname.lastname@example.org
- Services Offered: The Centre offers many services including developmental advising, learning skills, career counseling and employment coaching through individual appointments, workshops, experiential programming, events and a range of online resources.
- In-Person Service: As of September 9th, 2020 the office site will have limited in-person service Tuesday, Wednesdays and Thursdays. Call ahead to arrange a pre-booked appointment (Note: there will be no on-site drop-in service available. Virtual drop-in sessions will be offered instead).
- Location: Arts & Administration Building, 1265 Military Trail, Room AA142
- Contact Information: 416-287-7560, email@example.com
- Services Offered: Provides services and academic accommodations to students who have a documented learning, physical, sensory, mental health disability or medical condition. The services available include but are not limited to counseling to develop strategies to succeed at university, accommodation for tests and exams, note taking, learning skills support for students with learning disabilities, access to assistive technology, and referrals within the university and to community organizations.
- In-Person Service: As of September 9th, 2020 the office will have limited in-person services on Tuesdays, Wednesdays, and Thursdays. Call or email ahead to arrange a pre-booked appointment (Note: In order to ensure proper distancing protocols, drop-in appointments are currently unavailable).
- Location: Student Centre, 1265 Military Trail, SL-270
- Contact Information: 416-287-7065
- Services Offered: In addition to traditional services offered by a family physician, they provide personal counseling and group therapy services for students registered at UTSC with a valid student card and health card.
*This blog was originally published on October 24, 2018, but was updated on November 4, 2020*