City of Toronto Fall & Winter 2017/18 Program Registration

Through City of Toronto programs, children of all ages have access to awesome programs like swimming, arts & crafts, and dance. Registration for fall and winter general programs, fall skating and swimming lessons, and December holiday camps opens in early September, but it won’t be open for long – these programs fill up fast!

Complete program information is listed online in the web version of The FUN Guide. Printed copies of the guide are typically distributed at civic centres, community centres and libraries in late August. The Family Care Office also has copies while supplies last. The magazine covers for the 4 different fun guides: Toronto/East York, Etobicoke, North York, Scarborough

Check out the map in each of the four FUN program guides to help determine your district. You can register in programs held outside your district, but not until the first day of registration in that district. (Ex. if you live in Etobicoke York District, but want to register for a program held in Toronto you must wait until September 13 to sign up.)

Subsidization from the City of Toronto

The City of Toronto offers financial assistance for low-income families through a program called the Welcome Policy. Eligibility is determined should applicants have a before tax income of less than Statistics Canada’s Low Income Cut-Off. Application forms are available at any City of Toronto rec centre, for download on the City’s website, and can be mailed to you should you call (416.338.2000) and request one. The WP subsidy is added to your account the day your application is approved and is valid for a 12-month period from the day it is issued to you. Everything you need to know about the WP subsidy can be found on the City of Toronto website. **Note, the processing of applications can take a few weeks when large numbers are submitted. You cannot ask for a refund of paid fees if you have received your subsidy after you have registered and paid for activities. You are only able to use it towards your next registration.

Getting Your Family & Client Numbers

Start by getting a family account with the City of Toronto Parks, Forestry & Recreation program. Simply call 416.338.4386 between 8:30 AM and 4:30 PM, Monday to Friday to get a client and family number that you will then use to register for the programs of your choice. It is best to do this as soon as possible, certainly well in advance of registration.

Registering Online

The City of Toronto online program registration system is available between 7:00 AM and midnight every day. Make sure you have your family and client numbers and the registration codes for the programs you are interested in – these are found in the Fun Guides. Go to and click on the “Register Now” link on the right hand side of the page.

Registering in Person

If you prefer, you can also register for City of Toronto programs in person at selected locations. Location information and times are outlined in the Fun Guides for each district.

Registering by Phone

The touch tone City of Toronto program registration system is available from 7:00 AM to midnight every day. Call 416.338.0000 and press 1 to begin registering for courses. A detailed prompt system will guide you through the process. Do NOT hang up when the system tells you “You have registered successfully.” You still have to pay for the course!

Registration Tips

There is fierce competition to get into some high-demand programs such as swimming and skiing lessons. To maximise your chances of getting the program you want, be sure to:

  • Be up and ready to log-in or call starting right at 7:00 AM on the day registration opens. I always start trying to log in and get through on the phone just before 7:00
  • Alternate between calling and trying to get through online
  • Have your client & family numbers and course numbers written out next to you, along with your credit card to pay
  • Create a list of options: make sure you have a second and even third choice written out in case your preferred time slot is already full

An independent iPhone and iPad app has been created to make planning your child’s desired activities easier! It’s available for free download on the App Store.

Read about the app’s creator, Philip Vlach, in this recent Toronto Star article.

**Also, don’t forget, registration for Junior Blues Fall 2017 programs and PA Days begins today, Wednesday, August 30 at 8:00 am!

Written by Carla Murphy and updated by Kohen McBride.