Researchers Reflect: Failure as the Root of Innovation

This blog post is part of Researchers Reflect, a new series where we embark on the journey of a design researcher at the Innovation Hub. Each post will spotlight a different design researcher’s experience, stories, and learning moments throughout the course of their research.

Written by Sanskriti Maheshwari, Senior Research Assistant for Transforming the Instructional Landscape

Sanksriti is wearing a blue shirt, standing outside

When the University moved its operations online during Summer 2020, I took a chance and applied for a work-study position with the Innovation Hub. When my application was accepted, I was extremely excited. Like many students, I was trying to stay connected to life at the university, and my position with the Stories from a Distance Team gave me just that opportunity.

Reflecting on Future Impact: Trans Awareness week & The Innovation Hub

Written By Sofia Callaghan, Izzy Friesen, Serena Singh – Design Research Assistants for the Trans and Nonbinary Student Experiences Project 

Sofia Callaghan

Izzy Friesen

Serena, Singh

Trans Awareness Week (November 13th-19th), and Transgender Day of Remembrance (November 20th) is approaching, and so we’d like to share some research that the Innovation Hub is working on with the Sexual and Gender Diversity Office (SGDO) 

Students are often queried by the University for their name and gender, which they can change using the change of name and gender request form; we wanted to learn more about the experiences of trans, nonbinary and/or otherwise gender nonconforming students navigating this form and other gender queries made by the University.  

Returning to Campus: New Directions

Beth smiling towards the camera in a bright and sunny garden.

Written by Betelehem Gulilat, Content Writer 

Illustrated by Anna Tram, Digital Storyteller

We are two months into the fall semester. Classes have picked up, we are in the heart of midterm season and students are establishing a routine across their academic, work and social lives. Yet similar to last year, this school year is not quite like the rest. After spending the past year and a half at Zoom University, UofT students are returning to campus with mixed emotions from excitement, frustration, joy, anxiousness, more and everything in between. 

Fragments of normalcy can be seen walking through St. George Street, while waiting in line at the bookstore, or finding a seat at the library. But despite this ‘normalcy, we cannot deny the gaps that endured in pre-pandemic student life as much as the ones emerging post-pandemically. recent poll conducted by KPMG surveyed more than a thousand Canadian postsecondary students and discovered that 78 percent of students agree the pandemic has “fundamentally changed” their expectations of their higher education experience.   

Researchers Reflect: The Power of Empathy

This blog post is the first of Researchers Reflect, a new series where we embark on the journey of a design researcher at the Innovation Hub. Each post will spotlight a different design researcher sharing their stories, experience and learning moments throughout the course of their research.

Amal is wearing a jean jacket, smiling towards the camera with a whit ebackground.

Written by Amal Yusuf, UTQAP Research Coordinator  

Since 2019, I was given the privilege and trust to listen to students’ stories and experiences throughout a variety of projects, such as the Presidential and Provostial Task Force for Student Mental Health, Food Insecurity on CampusLet’s Talk About Failure Project, Student Experiences at Rotman Commerce, and much more! Being a part of this work has been a real growing experience for me. Today, I will be sharing a bit about this journey and how it has made an impact in my area of work and studies.  

Reconciliation & Reflection: Orange Shirt Day and the National Day for Truth and Reconciliation

Please note that this post speaks about residential schools and the meaning behind Orange Shirt Day and the National Day for Truth and Reconciliation. We acknowledge that the land in which we work from at the The University of Toronto has been, for thousands of years, the traditional land of the Huron-Wendat, the Seneca, and the Mississaugas of the Credit. Today, this meeting place is still the home to many Indigenous people from across Turtle Island and we are grateful to have the opportunity to work on this land. Learn more about which lands you may reside on, and the treaties and histories connected with it, at: https://native-land.ca/  or https://www.whose.land/en/


On September 30th we commemorate Orange Shirt Day, a day intended to raise awareness on the centuries long impact Canada’s Residential School System has had on Indigenous communities, knowledge, traditions, and beyond. Orange Shirt day comes from the experience of Phyllis Webstad (Stswecem’c Xgat’tem First Nation), who was six-years-old when she first arrived to a residential school. On her first day of arriving at the school she was stripped of her new orange shirt. This is what she has shared on what it felt like – and you can learn more about Phyllis’s story in the link provided:   

In Community: the Importance of Reflection & Meaningful Work

By Betelehem Gulilat – Lead Editor & Writer

Betelehem outside smiling at the camera

ZOOMlockdown and asynchronous. These are some of many words that come to mind for this academic year. It’s also been a year of many firsts. Many more students have been attending classes remotely, campuses have transformed, and the Class of 2020 has celebrated their graduation virtually in their homes within their bubbles.

The uncertainty unearthed many concerns for the future both near and far. Whether its deciding where to study or spend time with friends, or travelling amongst a sea of students, losses have been felt all around. For others, the pandemic might have also felt like an unexpected gift to reflect on what’s important. Perhaps it’s been a mix of everything, too! We have seen these realities in our work, both through research projects and in our own teams. Reflection on what we have accomplished this last year not only helped us learn from our experiences, but it also reaffirmed why holding space for meaningful work is so important.

Acknowledging Black Experiences – A List of Resources for Learning & Growth

Two message boxes on top of one another

When it comes to social justice everyone has a role in ensuring our society is equitable and fair for all its members – no matter their race, gender, socioeconomic status, sexual orientation, or educational background. 

For generations, Black lives continue to be undermined within our society as a result of long-standing institutional racism embedded in daily practices. To dismantle these systems in place, and to truly be anti-racist, we must understand the experiences of Black lives in various communities and examine our view of ourselves and one another. 

In Conversation with Sebastian Smith: Understanding the Impact of COVID-19 for International Students in Higher Education

By Betelehem Gulilat, Lead Writer and Editor 

What makes the international student experience different from those of domestic students?  Since the pandemica new set of challenges has emerged on top of the pre-pandemic realm of campus life that international students are valiantly navigating. In turning to our vibrant and diverse community at UofT, we hope to spark discussions by bringing student stories to light.

Reflections on Orange Shirt Day

This is a re-post from Redefining Traditional in acknowledgement of Orange Shirt Day, a day to honour the lives of children impacted by the residential school system and its continued effect in Indigenous communities across the country. Our Design Researcher at the Innovation Hub, Heather Watts, has shared a thoughtful piece on the significance of this day – one that every individual should deeply reflect on. We also recognize that our learning about and with Indigenous folx and histories does not and should not be located only on specific days, and should be ongoing.


Heather Watts, Design Researcher

Last year around this time, I wrote the following post on my Facebook page: 

A lot of feelings as I dropped Nico off this morning, sporting his orange shirt. Today is Orange Shirt Day, a day designed to educate people and promote awareness about the Indian residential school system and the impact this system had on Indigenous communities for more than a century in Canada, and still does today. 

This system was assimilation and erasure packaged and tied as ‘education’. What do we mean when we use this word? What are we teaching? What are we intentionally leaving out? What narrative are we working to maintain? 

Reflecting on Innovation Hub’s Evolution

Photo of JuliaBy Julia Smeed, Innovation Hub Project Leader

It’s hard to believe that in a few months the Innovation Hub will be approaching it’s two year anniversary since our launch event in May, 2016.  So much has happened in the past two years that I felt this would be a good time to reflect on this important work and what it’s meant to me and so many of the students, staff, faculty, alumni and other members of our community that have been involved.