Personas

STUDENT PERSONAS

Fictional representations of real student data

PERSONAS

THEO
They/them

A blue graphic illustration of a lounge chair and a steaming mug in front of a sunny window
Graduation Cap

2nd year graduate student

Magnifying Glass

Identifies as neurodivergent

Icon of a Location Pin

Commuter student

KIANA
She/her

A green graphic illustration of a plane flying towards a graduation cap foregrounded by a map marker
Graduation Cap

Humanities Student

Magnifying Glass

International student from Hawaii

Icon of a Location Pin

Works part-time

NOODIN
She/her

A purple graphic illustration of a parent and a child in a house, with a moon on the exterior, and a heart in the interior.
Graduation Cap

5th year student

Magnifying Glass

Identifies as Indigenous

Icon of a Location Pin

Recently moved with her daughter to the GTA

MÍA
She/they

A yellow graphic illustration of a figurehead containing a heart-shaped plant, being held by a hand
Graduation Cap

2nd year social science student

Magnifying Glass

Biracial and non-binary

Icon of a Location Pin

Grew up in a rural town in Ontario

JI-HO
She/her

An orange graphic illustration of a barbell with an emphasis on the plates
Graduation Cap

3rd year engineering student

Magnifying Glass

Considers herself plus-sized

Icon of a Location Pin

Exploring U of T movement programs

PRANLAL
He/him

A blue graphic illustration of an unlocked lock, foreground by a checkmark with stars, hearts, and diamonds in the background
Graduation Cap

4th year science student

Magnifying Glass

Lives with a mobility disability

MIN
She/they

A yellow graphic illustration of a scale weighing an education cap and a figure with a heart.
Graduation Cap

2nd year humanities student

Magnifying Glass

Young mom to a 3-year old son

Icon of a Location Pin

Domestic student who lives in the GTA

IVANA
She/her

A green graphic illustration of a thought bubble containing a hot and covered dish platter
Graduation Cap

Researcher in graduate school

Magnifying Glass

First generation university student

Icon of a Location Pin

2-hour commute to campus

SAMSON
He/him

A purple graphic illustration of a figure foregrounding a dashed path to a map marker.
Graduation Cap

1st year undergraduate student

Magnifying Glass

Domestic student living away from his family

Icon of a Location Pin

Relies on university spaces and services

LUIS
He/him

An orange graphic illustration of a crossroads sign with three alternating signs, each containing an ellipse.
Graduation Cap

2nd year humanities student

Magnifying Glass

International student

Person

Has to find a job after graduation

ADE
He/him

A green graphic illustration of three lecture hall seats with the middle one containing a star.
Graduation Cap

2nd year PhD math student

Magnifying Glass

Identifies as a Black mature student

Person

Occasionally requires a cane

RACHEL
She/her

A yellow graphic illustration of a group of figures and an isolated figure separated by an ellipse
Graduation Cap

1st year science student

Magnifying Glass

Has ADHD, anxiety, and a learning disability

Icon of a Location Pin

Lives with parents and commutes

RAJESH
He/him

A blue graphic Illustration of a cello
Graduation Cap

5th year music student

Magnifying Glass

Has a traumatic brain injury

Icon of a Location Pin

Returning after a 2-year leave of absence

AFRIYIE
He/him

An orange graphic illustration of a figure in a house, connected by arrows pointing to a globe in the background
Graduation Cap

1st year at the School of the Environment

Magnifying Glass

Black student from Ghana

Person

Newcomer from a big family

CAROLINE
She/her

A green graphic illustration of an open door leading to mountain scenery.
Graduation Cap

3rd year undergraduate student

Magnifying Glass

From a religious minority

Icon of a Location Pin

Domestic student

USING PERSONAS

Personas are a useful design thinking tool that help university faculty, staff, and student leaders to understand students more deeply by reading stories of their lived experiences. Personas are data-driven aggregates of experience that help humanize the needs and reflections of people as shared with us during our design research data collection. Teams can use personas in strategic planning and when planning programs and services. Looking at personas can help teams think about the diverse range of student needs and compare them to current programs, services, policies, practices and spaces to find gaps. Personas also help to build empathy for the complex and intersectional identities students hold and the unique challenges they face. If you have any questions about the personas and our research, we'd love to hear from you.

An icon of a person inside rings with different coloured circles.

INNOVATION HUB DOMAINS

We co-created domains of innovation for our work with students, staff, and faculty. The domains are categories for our work written in an aspirational way. Each persona has aspects of one or more domain in their story.

domain-access-for-every-student
domain-fostering-connectedness
domain-integrated-learning-experience
domain-future-ready-students
domain-whole-student-development

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