Through City of Toronto Parks, Forestry and Recreation programs, children of all ages have access to awesome programs like swimming, arts & crafts, and dance. Registration for fall and winter general programs, fall skating and swimming lessons, and December holiday camps opens in early September, but it won’t be open for long – these programs fill up fast!
Complete program information is listed online in the web version of The FUN Guide. Printed copies of the Guides are typically distributed at civic centres, community centres, and libraries in late August. The Family Care Office also has limited copies available for pick up.
- Etobicoke York District – September 7
- Scarborough District – September 8
- North York District – September 10
- Toronto, East York. West Toronto & York Districts– September 11
Check out the map in each of the four FUN Guides to help determine your district. You can register in programs held outside your district, but not until the first day of registration in that district. (Ex. If you live in Etobicoke York District, but want to register for a program held in Toronto you must wait until September 10 to sign up.)
Subsidization from the City of Toronto
The City of Toronto offers financial assistance for low-income families through a program called the Welcome Policy (WP). Eligibility is determined should applicants have a before tax income of less than Statistics Canada’s Low Income Cut-Off. Application forms are available at any City of Toronto recreation centre, for download on the City’s website, by mail, or by calling 416.338.2000. The WP subsidy is added to your account the day your application is approved and is valid for a 12-month period from the day it’s issued to you. Everything you need to know about the WP subsidy can be found on the City of Toronto website. Note: The processing of applications can take a few weeks when large numbers are submitted. You cannot ask for a refund of paid fees if you have received your subsidy after you have registered and paid for activities. You are only able to use it towards your next registration.
Getting Your Family & Client Numbers
Start by getting a family account with the City of Toronto Parks, Forestry & Recreation program. Simply call 416.338.4386 between 8:30 AM and 4:30 PM, Monday to Friday to get a client and family number that you will then use to register for the programs of your choice. It is best to do this as soon as possible, certainly well in advance of registration.
The City of Toronto online program registration system is available between 7:00 AM and midnight every day. Make sure you have your family and client numbers and the registration codes for the programs you are interested in – these are found in the Fun Guides. Go to and click on the “Register Now” link on the right hand side of the page.
Registering in Person
If you prefer, you can also register for the City of Toronto programs in person at selected locations. Location information and times are outlined in the Fun Guides for each district.
Registering by Phone
The touch tone City of Toronto program registration system is no longer available. To register by phone, call 416.338-4386. You will require a credit card to register via phone. Please note that registering by phone may be a lengthy process, and the City of Toronto suggests the fastest way is to register online.
There is fierce competition to get into some high-demand programs such as swimming and skiing lessons. To maximize your chances of getting the programs/courses you want, be sure to:
- Be up and ready to log-in or call starting right at 7:00 AM on the day registration opens. I always start trying to log in and get through on the phone just before 7:00
- Alternate between calling and trying to get through online
- Have your client & family numbers and course numbers written out next to you, along with your credit card to pay
- Create a list of options: make sure you have a second and even third choice written out in case your preferred time slot is already full
**Also, don’t forget, registration for Junior Blues Fall 2019 programs and PA Days begins today, Wednesday, August 28 at 8:00 AM!
Good luck and have fun!
Written by Carla Murphy and updated and amended in 2019.