Written by Nicholas Smith – Design Research Assistant for Transforming the Instructional Landscape
The COVID-19 pandemic greatly accelerated the integration of digital technology into instructional spaces, introducing discomfort and uncertainty into previously familiar terrain. Building on the healthcare concept of “patient-centred care,” this report proposes a model of “learner-centred design” as a means of contending with this discomfort in the implementation of new learning spaces. By putting users first, we hope to build learning spaces that empower instructors to experiment with new technology while meeting our users where they are—no matter if they are a technological expert or a complete novice.
