These are challenging times to say the least. Day by day, it seems like our lives as students and recent grads are shifting and we are continually adjusting to to limitations, changes of routines, and seeking new outlets for our own wellness. As we enter into another week of social distancing many of us are realizing how much has been impacted and will continue to change. While we need to reach out an support one another in responsible ways, we also need to care for ourselves in order to care for others. Continue reading “Stories from a Distance: Being together while apart”
What does space mean to you? According to Dictionary.com, it’s a noun: the “expanse [where] material objects are located and […] events occur.” But it’s more than that sterile definition—it’s what constantly surrounds us, what we inhabit, and thus part of our mental and physical experience.
The Innovation Hub has conducted many projects examining the experience of space. Examples include Transforming the Instructional Landscape, Chill Spots, and the New College Dining Hall and Clara Benson Pool Gallery redesigns. Through this work, we’ve seen how the physical environment impacts us. Continue reading “The Many Dimensions of Space”
We learn by experience, as Innovation Hub members know. Since the Hub launched 3.5 years ago, many students have practised their design thinking, empathetic interviewing, data analysis, and professional skills through our projects. Recently, we’ve formalized this learning experience by partnering with academic courses. We provide practical projects for students to work on, and UofT’s excellent faculty and course instructors provide their subject expertise. Together, we provide a richer learning environment for students. Continue reading “Welcoming Our Anthropology Interns”
This question is central to the Innovation Hub’s methods. We use design thinking to take “a human-centred approach to solving problems,” and since the rise of empathic design in the late 1990s, designing for humans first has meant empathy.1Continue reading “Designing Better Empathy”
On Thursday, January 9, the Innovation Hub launched the third edition of our Design Thinking Experience Program (DTEP). As in our February and September 2019 programs, we are working with participants to understand and solve challenges at UofT using human-centred design thinking and empathy-based approaches. This time, in addition, we’re thrilled to welcome staff members back to our design teams. Continue reading “The Evolution of the Design Thinking Experience Program: Winter 2020”
To design for students, we need to understand the student experience. Thus, the Innovation Hub prioritizes learning to listen—interviewing empathically and attuning ourselves to the world revealed through participants’ words. Though ‘listening’ is a basic skill, listening deeply is another art, and learning is an important part of the process. Some Innovation Hub members come with experience from anthropological, sociological, or other human-centred research, but many others are new to empathic interviewing. How does this learning process go for them? What do they find challenging and interesting? Continue reading “Lessons in Listening”
Playing with sticky notes isn’t just for kindergarten classrooms. For universities and colleges who practise design thinking, these little pieces of paper serve as creative tools, and a wall covered in rainbow-coloured sticky notes can lead to big ideas. The Innovation Hub’s Transforming the Instructional Landscape (TIL) team experienced this earlier this semester, when we collaborated with our project partners at Academic + Campus Events (ACE) in a Journey Mapping session. Continue reading “Little Papers, Big Ideas”
For the final View from the Inside post of this semester, Sharon Lam reflects on how we share our insights at the Innovation Hub. To read more reflections from Sharon, click here.
One of the final stages of Innovation Hub projects is reporting on our findings. This may be in the form of written reports, but can also include presentations and visualisations. Depending on the project, the audience of partners and stakeholders receiving our insights differs, but in each case, we want to clearly convey our insights, so our partners can use them to ideate and prototype. We do this in the form of “Design Principles”—aspirational themes to inspire and guide our partners as they develop solutions. While reports, presentations, and design principles need to be accurate, they also need to be memorable and moving. Continue reading “View from the Inside: To Teach and Delight”