Each cohort of students arrives at UofT with unique considerations and learning style preferences. Today’s students are digital natives; technology is a fundamental tool for socialization and self-improvement in their lives. Since students’ needs have changed, classrooms and teaching methods must adapt. A standard room with standard desks might not favour learning, while a standard lecture style might distract rather than inspire. Continue reading “Transforming Educational Spaces at UofT”
In the latest post of the View fromthe Insideseries, Celeste Pang discusses the Innovation Hub sessions on participant observation and alternative methods for data collection.
Celeste is a PhD Candidate in Anthropology. She works in ageing and health-related research, and brings extensive experience in ethnography to her role in the Innovation Hub, where she leads the Family Care Office design team.
“Watch and learn.”
As a researcher trained in anthropology, asking critical questions and learning through observation and participation—ethnography—is a skillset that takes years to build. Yet ethnographic research draws upon, and builds from, basic aspects of human sociality and relationship-making. We talk to people (often through informal or semi-structured interviews); we engage with our communities of study in their day-to-day life (participant observation); we build rapport (or relationships of trust); and we strive to be continually reflexive and aware of ongoing ethical issues and power dynamics in our work. We may be studying a community or an issue that touches us personally, or we may find ourselves further afield. Either way, we aim to “make the familiar strange.” We critically, deeply, and with attention to detail, hang out. Continue reading “View from the Inside: Watch and Learn”
In January 2020, the Innovation Hub and the Centre for Learning, Leadership & Culture will launch a Design Thinking Experience Program for students and staff. Building on the success of the Innovation Hub’s student-exclusive design thinking bootcamps, this program will continue to address challenges in the student experience at UofT while providing participants with hands-on training in design thinking; moreover, it will bring staff and students together to encourage dialogue and broaden perspectives on what is possible at UofT. Continue reading “Join the Design Thinking Experience Program!”
Continuing the View from the Insideseries, we reflect on early weeks of the Design Thinking Experience Program, in which we discussed participant interviews and transcription.
In this post, we hear from Max Yaghchi, Writer. Max is a PharmD candidate volunteering with the Innovation Hub.
In September and early October, the Innovation Hub team was trained in participant interviewing, interview transcription, and participant de-identification. We want to generate data that will help us improve the student experience, while protecting participants from potential repercussions due to their involvement. Continue reading “View from the Inside: Shred Carefully”
By Sujaya Devi, Design Research Team Lead (Student Life), and Cynthia Zheng, Writer
Each student’s journey through the university is unique. Yet most students spend a significant amount of time on campus—going to classes, studying at the library, hanging out with friends—and the services, resources, and student services at the university play a crucial role in their experiences. Among other services, the Division of Student Life handles Health and Wellness, the Centre for International Experience, the Career Centre, Academic Success, and Housing, and thus it provides a space for students to get support and strengthen skills, including mentorship, leadership, and time management. Continue reading “Student Life Redesign: Gathering Student Perspectives about Campus Life”
Students at UofT desire a place to relax, grab a coffee, and sit with friends in an informal setting. According to the National Survey of Student Engagement, 35 % of students at the Faculty of Kinesiology and Physical Education (KPE) want more informal gathering spaces. They are not alone: through surveys and meetings, students at other departments have expressed a similar desire. To meet this need, KPE is working with the Innovation Hub to uncover what draws students to such spaces and to create design principles that will help with the renovation of the Clara Benson Pool Gallery into a Chill Spot for students to relax, connect, and de-stress.
In many fields, outliers are seen as a nuisance. We run tests to justify ignoring them; we explain them away; we resent their intrusion on our neat results. Design thinking, however, asks us to do the opposite—to forgo the blinkers that constrain us to staring at the centre of the bell curve, and to take a good hard look at the outliers. Continue reading “The Outlier in All of Us”
Continuing the View from the Inside series, we reflect on the first two weeks of the Design Thinking Experience Program, in which we discussed the Innovation Hub’s focus on empathy- and equity-based design.
In this post, we hear from Sharon Lam, Data Analysis Assistant. Sharon worked in education after completing Bachelor’s degrees in English, History, and Education, then started a Master of Information degree in User Experience Design and Information Systems and Design. This is her first year with the Innovation Hub.
During the first two weeks at the Innovation Hub, we spent a lot of time on reflection. This may seem counter-intuitive since we are just starting our projects, but it actually makes a lot of sense. By beginning with reflection, we recognize that we each bring a lot to any starting point and that there is a lot of context to every situation. There is no truly blank slate. This is both encouraging and humbling. On the one hand, we bring value based on the unique perspective formed from our past experiences; on the other hand, how we see and interpret our research is limited by the degree to which we can understand what is outside of our realm of experience—in short, our ability to empathize. Continue reading “View from the Inside: Reflecting on Empathy and Equity”