My notes from Is IT Really Strategic for Higher Education? The Annual Gartner/EDUCAUSE Update by Michael R. Zastrocky, Vice President and Research Director, Academic Strategies of Gartner.
Zastrocky spoke faster than I could record so my notes comprise points of interest rather than a collective message.
– A problem: 50% of higher education IT strategic plans are not linked to the institutional plan and/or the budget plan.
– Change is the new norm; periods of stability and predictability are the exception. Change is informed by society, the organization, technology, economy, politics and the environment. Planning becomes more difficult as a result.
– How do you deal with RIO during periods of instability? Answer: understand consumer electronics. The real money is in market research of student behaviors.
– Review what your business is. It is important to know what to do and what not to do. A strategic plan is not always a straight line between A and B.
– Strategic is different than tactical. Strategic is longer term. Tactical will change in 2-3 years.
– Traditional strategic planning:
– Emerging strategic planning:
– PROCESS is more IMPORTANT than the plan because it allows for the human interface and the experience of inclusion; build bridges to maximize wisdom and understanding.
– CAUTION: the dog (vision) should wag the tail (technology) and not the other way around.
My next post will review my notes on Can One Institutional Calendar, Used Creatively Boost Retention by Rita Cheng, Provost and Vice Chancellor and Bruc Maas, Chief Information Officer of University of Wisconsin-Milwaukee.